Which is the best online electronics store

The best online stores 2020

Shop online in certified shops

CHIP test & purchase advice

CHIP ensures transparency and trust in online trading: Together with Globis Consulting we present you the "Leading Shops" of the year 2020. Here you can shop online easily, comfortably - but above all, safely.

There is a huge number of eCommerce providers on the Internet. Estimates speak of over 150,000 German online shops alone. It is impossible for private users to keep track of things here. He needs orientation aids and clear labeling that identifies recommended online shops. Only then does the buyer create trust.
In cooperation with Globis Consulting, a consulting and market research company specializing in customer experiences, an extensive analysis of well over 10,000 Internet shops has been carried out in a multi-stage process. The best shops were awarded in their respective category.
CHIP has been accompanying online retail for years and regularly tests products and providers. The new "Leading Shops" seal, which offers the consumer reliable guidance, is part of this tradition. The seal is only valid for 12 months, after which a new test is due. Therefore, the logo also shows the year of the test: 2020. This ensures that providers do not rest on their laurels.
In good hands with a leading shop
In our comprehensive review of the Internet shops, we focused not only on compliance with mandatory legal requirements, but also on the benefits for buyers. The CHIP examinations focus on finding important information quickly and on a consumer-friendly, secure and informative shopping process on the desktop as well as on tablets and smartphones.

This is how we test

Overall, we identified over 7,000 relevant internet shops for the German-speaking area from around 11,000 eCommerce websites. A company headquarters in Germany, Austria or Switzerland is a prerequisite. This ensures that the provider can be reached in the event of a conflict - under the conditions of the respective national or EU consumer protection laws. In addition, we have concentrated on the most popular, i.e. relevant, online shops that are as good as possible. After this preselection, 2,107 Internet shops remained, which we examined in detail from October 2019 to February 2020.
The test criteria are divided into indispensable knockout criteria and those that stand for special consumer friendliness. The knockout criteria are mainly aspects of security and transparency. There are also aspects relating to the overview on the shop page or the convenience of shopping. It was checked whether customers can quickly identify the shipping costs of a product or whether it is possible to purchase on account.
In a multi-stage process, we took a close look at every shop and checked up to 74 criteria from the following categories:

· Transparency & security 23%
Conditions & Service 20%
Ease of use 28%
Product information & presentation 24%
Mobile usability 5%
The percentages indicate the weight with which the respective category entered the final result. With the "CHIP - Leading Shops 2020" seal, we only award suppliers who meet the following conditions:
  1. Fulfillment of all knockout criteria
  2. Overall result with at least 80 out of 100 possible points
  3. At least 50% target achievement in each of the above sub-categories
The result: Only about 8% of all original web shops were able to meet these requirements and are listed in the following overview - sorted by industry. In doing so, we specify the Internet address, the specific market segment in which the providers are active and the final result as a percentage of the theoretical maximum. Incidentally, there is also the possibility of comparing the current results with those of last year: Click here for the Leading Shops 2019.
Info for shop owners: If you are a representative of an audited shop and want to inquire about licensing options, or if you want to register your shop for an audit next year, please contact Globis Consulting, Manuela Dannenberg, at [email protected] or Tel. 030 4005 4914.

Car, motorcycle, e-mobility

Leading Shops - category car, motorcycle, e-mobility

WebshopsegmentResult

24h-autoteile.de

Auto parts

88%

atp-autoteile.de

Auto parts

90%

autodoc.de

Auto parts

87%

autoteile24.de

Auto parts

90%

autoteile-guenstig.de

Auto parts

90%

autoteile-meile.de

Auto parts

91%

autoteileplatz.de

Auto parts

80%

bandel-online.de

Auto parts

90%

karl.de

Auto parts

87%

kfz-neuteile.de

Auto parts

85%

kfzteile24.at

Auto parts

88%

kfzteile24.de

Auto parts

82%

konrad-autoteile.de

Auto parts

85%

motointegrator.de

Auto parts

93%

premium-autoteile.de

Auto parts

85%

sb-autoteile.de

Auto parts

86%

partebox24.de

Auto parts

89%

wagner-autoteile.de

Auto parts

82%

ars24.com

Car hi-fi shops

87%

caraudio-store.de

Car hi-fi shops

86%

carfeature.de

Car hi-fi shops

94%

carhifi-store-buende.de

Car hi-fi shops

86%

just-sound.de

Car hi-fi shops

93%

mobilplus.com

Car hi-fi shops

94%

red-carparts.de

Car hi-fi shops

87%

toms-car-hifi.de

Car hi-fi shops

90%

ultramall.de

Car hi-fi shops

89%

elektroroller-futura.de

eRoller & Bikes

84%

moovi.de

eRoller & Bikes

86%

fc-moto.de

Motorcycle shops

86%

polo-motorrad.de

Motorcycle shops

91%

wunderlich.de

Motorcycle shops

89%

louis.de

Motorcycle accessory stores

90%

moto-akut.de

Motorcycle accessory stores

93%

motorradbekleidung.de

Motorcycle accessory shops

89%

motorrad- Ersatzteile24.de

Motorcycle accessory stores

91%

sub-motorradteile.de

Motorcycle accessory stores

80%

szeneshop.com

Motorcycle accessory shops

89%

fritzreifen.de

Tire shops

90%

giga-reifen.de

Tire shops

92%

goodwheel.de

Tire shops

89%

reifen.com

Tire shops

88%

reifen24.de

Tire shops

92%

reifenchampion.de

Tire shops

89%

reifendirekt.de

Tire shops

89%

reifendiscount.de

Tire shops

91%

tirendo.de

Tire shops

89%

Hardware store & garden

Leading Shops - DIY & Garden category

WebshopsegmentResult

anndora.de

Hardware stores

88%

bauhaus.info

Hardware stores

90%

baumarktdiscount.de

Hardware stores

86%

bausep.de

Hardware stores

91%

baywa-baumarkt.de

Hardware stores

90%

globus-baumarkt.de

Hardware stores

90%

hagebau.de

Hardware stores

89%

hellweg.de

Hardware stores

87%

hornbach.de

Hardware stores

91%

obi.de

Hardware stores

88%

sonderpreis-baumarkt.de

Hardware stores

91%

baustoffshop.de

Building materials

86%

oeffler-baustoffe.de

Building materials

91%

gluehbirne.de

lighting

90%

highlight-led.de

lighting

93%

led-centrum.de

lighting

89%

led-lampenladen.de

lighting

92%

leds.de

lighting

86%

paulmann.com

lighting

93%

paul-neuhaus.de

lighting

90%

bodenbelaege-24.de

Flooring

85%

bricoflor.de

Flooring

91%

heineking24.de

Flooring

93%

kibek.de

Flooring

93%

livingfloor.com

Flooring

88%

onloom.de

Flooring

94%

raumtrend-hinze.de

Flooring

92%

room-up.de

Flooring

88%

teboshop.de

Flooring

86%

tepgo.de

Flooring

86%

teppichscheune.de

Flooring

92%

www.teppichmax.de

Flooring

88%

carport-discount.de

Carports

87%

Garten-land-shop.de

Carports

84%

eibmarkt.com

Electrical accessories shops

83%

elektrikshop.de

Electrical accessories shops

87%

elektro4000.de

Electrical accessories shops

84%

elektroland24.de

Electrical accessories shops

83%

elektroradar.de

Electrical accessories shops

87%

elektroverkauf-online.de

Electrical accessories shops

91%

elektro-wandelt.de

Electrical accessories shops

91%

switch-socket-shop24.de

Electrical accessories shops

87%

tandmore.de

Electrical accessories shops

85%

zaehlänke24.de

Electrical accessories shops

87%

fliesenpark.de

Tile specialists

82%

fliesen-sale.de

Tile specialists

93%

mein-fliesenparadies.de

Tile specialists

90%

dehner.de

Garden supplies

91%

Garten.edingershops.de

Garden supplies

88%

Gartencenter-shop24.de

Garden supplies

94%

gartentotal.de

Garden supplies

92%

garten-und-freizeit.de

Garden supplies

94%

Gartenversandhaus.de

Garden supplies

80%

gartenxxl.de

Garden supplies

99%

gartenzauber.com

Garden supplies

94%

gruenteam-versand.de

Garden supplies

92%

lubera.com

Garden supplies

92%

pflanzenfee.de

Garden supplies

89%

pflanzen-koelle.de

Garden supplies

91%

poetschke.de

Garden supplies

95%

raiffeisenmarkt.de

Garden supplies

93%

samenhaus.de

Garden supplies

92%

shop.mein-schoener-garten.de

Garden supplies

93%

fuxtec.de

Garden tools

95%

Gartengeraete-onlineshop.de

Garden tools

92%

Gartengeraete-shop.de

Garden tools

88%

hecht-garten.de

Garden tools

92%

azalp.de

Garden houses

84%

Gartenhaus.de

Garden houses

84%

Gartenhaus-macher24.de

Garden houses

81%

hansagarten24.de

Garden houses

87%

holzwurm-obersayn.de

Garden houses

92%

karibu-onlineshop.de

Garden houses

93%

mein-gartenshop24.de

Garden houses

92%

meingartenversand.de

Garden houses

92%

oogarden.de

Garden houses

83%

pineca.de

Garden houses

82%

rexin-shop.de

Garden houses

92%

casando.de

garden furniture

90%

Gartenmoebel.de

garden furniture

97%

klink-gartenmoebel.de

garden furniture

88%

amgrill.de

BBQ needs

89%

bbq24.de

BBQ needs

88%

coobinox.com

BBQ needs

90%

grillfuerst.de

BBQ needs

92%

grill-more.de

BBQ needs

89%

grills.de

BBQ needs

93%

grillshop.at

BBQ needs

87%

grillstar.de

BBQ needs

89%

grillstyle.de

BBQ needs

93%

grill-und-co.de

BBQ needs

90%

se-grillen.de

BBQ needs

89%

time4wellness.de

BBQ needs

90%

weber-grillen.de

BBQ needs

87%

ambeparkett.de

Wooden floors

91%

bodenfuchs24.de

Wooden floors

92%

bodenheld24.de

Wooden floors

96%

bodenverkauf.de

Wooden floors

93%

demmelhuber.net

Wooden floors

92%

dielenheld.de

Wooden floors

83%

floor24.de

Wooden floors

91%

fussbodenhandel24.de

Wooden floors

87%

fussboden-shop24.de

Wooden floors

84%

holzboden-direkt.de

Wooden floors

95%

kransen-floor.de